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WE'RE OPEN - LEARN MORE!

THANK YOU

Thank you for your interest in volunteering your time and expertise to the RI Small Business Tech Support Office Hours! Rhode Island Commerce, Tech Collective, and District Hall Providence thank you.

At this time we have a backlog of volunteers. Please read the information below and if interested and able to commit, apply using the form. We will get back to you as soon as possible.

Rhode Island is launching a program to provide free 45-minute tech support sessions for small businesses and sole proprietors via zoom or conference call. The program is staffed by volunteers from Rhode Island’s leading tech businesses. The purpose is to assist companies with the accelerated digital transformation required by COVID-19. Small businesses are in need of help with their work from home technology setup, online meetings, security setup, document management, marketing and commerce.

The overview for customers is here: https://commerceri.com/tech-support-covid-19/

We are committed to delivering the highest quality experience to Rhode Islanders. We ask that everyone is interviewed by our leadership.

  • Serving sole proprietors and small businesses
  • Started Monday March 30 (pilot day)
  • Available 1 to 4 pm, Tuesday through Friday
  • Online scheduling at District Hall Providence website
  • Staffed by volunteers from a growing number of Rhode Island tech companies
  • Designed based on surveys of 150+ small businesses demonstrating need for  home technology setup, online meetings, security setup, document management and commerce
  • Capacity for approximately 100 businesses per week
  • Commitment of 3 hour increments at a time
  • Fabulous customer service skills
  • Well written debriefs
  • A skill set that overlaps with what small businesses need see survey results

Please email jordan.elster@vencaf.org with any questions!

Volunteer Application
All fields required.
  • Company website or LinkedIn profile
  • Use this field for second URL, as needed.
  • Headshot: 500 x 500 Logo Size: 1024 x 512
  • If multiple volunteers from one company, list name of main contact.
  • If multiple volunteers from one company, list email address of main contact.
  • Sessions are offered to small businesses and sole proprietors in 45-minute increments. A 15-minute break is automatically built into the booking platform.